Gurjot Sokhal
About Gurjot Sokhal
Gurjot Sokhal is a Compliance Analyst at Currencycloud in London, England, with a background in Business Administration from the University of Hertfordshire. Previously, he worked as a Senior Operations Analyst at Travelex, where he managed a team and produced a weekly newsletter for UK Retail locations.
Work at Currencycloud
Gurjot Sokhal has been employed at Currencycloud as a Compliance Analyst since 2021. In this role, he is responsible for ensuring compliance with regulatory requirements and internal policies. His position is based in London, England, where he contributes to the company's efforts in maintaining high standards of compliance in the financial technology sector.
Previous Experience at Travelex
Before joining Currencycloud, Gurjot Sokhal worked at Travelex for 12 years, from 2008 to 2020. He held the position of Senior Operations Analyst, where he managed a team of customer service assistants. His responsibilities included addressing escalated customer complaints and providing operational support to UK Retail locations. He also produced a weekly newsletter that communicated results, news, and future plans to the retail teams.
Education and Expertise
Gurjot Sokhal studied Business Administration at the University of Hertfordshire from 2003 to 2006. He earned a degree in Business Administration, which provided him with a solid foundation in business principles and practices. This educational background supports his expertise in compliance and operational analysis within the financial services industry.
Skills in Customer Service and Operations
Throughout his career, Gurjot Sokhal has demonstrated strong skills in customer service and operations management. He has analyzed statistics to identify key areas of concern and communicated trends to senior management. His focus on enhancing customer service has involved developing solutions to improve operational efficiency and customer satisfaction.