John Bingham
About John Bingham
John Bingham is an End User Support Engineer at Currencycloud in Wales, United Kingdom, where he has worked since 2020. He has extensive experience in IT support, having held various roles in organizations such as Monitise plc, Cardiff and Vale College, and Coleg Glan Hafren.
Work at Currencycloud
John Bingham has been employed at Currencycloud since 2020, serving as an End User Support Engineer. His role involves managing Shoretel Telephony systems and providing support across multiple sites and continents. He specializes in troubleshooting issues related to both Windows and Apple systems, ensuring seamless operations for users. Bingham is also responsible for handling Active Directory Administration tasks, utilizing scripting for various support functions, and engaging in incident and change management activities.
Previous Experience in IT Support
Before joining Currencycloud, John Bingham worked at Monitise plc, now part of Fiserv, as a Systems Support Engineer Sr from 2015 to 2020. His responsibilities included providing systems support and troubleshooting. Prior to that, he served as a Network Support Engineer at Cardiff and Vale College from 2011 to 2015, where he focused on network-related support tasks. His career in IT began at Coleg Glan Hafren, where he worked as an IT Support Technician from 1995 to 2011, gaining extensive experience in technical support.
Technical Skills and Specializations
John Bingham possesses a range of technical skills relevant to his role as an End User Support Engineer. He specializes in troubleshooting across multiple platforms, including Windows and Apple systems. His expertise extends to managing Active Directory Administration tasks and utilizing scripting for various support-related activities. Bingham is also involved in image and build deployment processes, hardware management, and deployment, which are critical to maintaining efficient IT operations.
Education and Training Background
While specific educational qualifications are not detailed, John Bingham's extensive career in IT support spans several roles over multiple decades. His experience includes significant positions that require a solid understanding of network systems, technical support, and user management. This background has equipped him with the necessary skills to excel in his current position at Currencycloud.