Laila A.
About Laila A.
Laila A. is a Senior Enduser Engineer at Currencycloud, where she has worked since 2022. She has extensive experience in IT support and engineering, having held various roles at companies such as Clinton Cards Plc, Ambassador Theatre Group, and Global Blue.
Current Role at Currencycloud
Laila A. serves as a Senior Enduser Engineer at Currencycloud, a position she has held since 2022. In this role, she is responsible for providing technical support and ensuring the efficient operation of end-user systems. Her experience in this position contributes to the overall functionality and user satisfaction within the organization.
Previous Experience in IT Support
Prior to her current role, Laila A. gained extensive experience in IT support and service desk roles. She worked as a Service Desk Analyst at Ambassador Theatre Group for one month in 2021 and at Panoptics for one year from 2019 to 2020. Additionally, she held a position as an Information Technology Support Analyst at The Institute of Ismaili Studies for two months in 2021, and as an End User Support Specialist at Just Eat Takeaway.com for eight months in 2021.
Career Background in Engineering and Administration
Laila A. has a diverse background that includes roles in engineering and administration. She worked as a System Engineer at Vnetrix Ltd. from 2016 to 2019 and as a Field Services Engineer at Global Blue for one year from 2014 to 2015. Earlier in her career, she served as an Administrator at Freedom Recruitment in 1999 for nine months and as a Cashier at Wheelhouse Enterprises in 2001 for nine months.
Education and Qualifications
Laila A. studied at The Open University, where she earned an Engineer's degree in Computer and Information Sciences and Support Services from 2011 to 2013. This educational background has provided her with the technical knowledge and skills necessary for her roles in IT and engineering.
Early Career Experience
Laila A. began her career in retail, working as a Sales Assistant at Clinton Cards Plc for six months in 1997. This early experience in customer service laid the foundation for her subsequent roles in technical support and engineering.