Lewis Foster
About Lewis Foster
Lewis Foster serves as the Core Operations Payments Lead at Currencycloud, where he has worked since 2021. He has extensive experience in payment operations and has previously held roles at Metro Bank, Swiss Re, and Betfair.
Work at Currencycloud
Lewis Foster has been serving as the Core Operations Payments Lead at Currencycloud since 2021. In this role, he focuses on leading improvement projects within the Core Operations Team, particularly aimed at enhancing manual processes. His responsibilities include driving operational efficiency by scaling payments and automating processes related to failed payments. Lewis also acts as a Payments Subject Matter Expert, providing training and coaching to new team members, and managing incidents to ensure effective resolution and root cause analysis.
Previous Experience in Payments Operations
Before his current role, Lewis Foster held several positions in the payments and financial operations sector. He worked as a Senior Payments and Operations Specialist at Currencycloud from 2017 to 2021. Prior to that, he was an Electronic Payment Specialist at Metro Bank for 10 months in 2016. His experience also includes a role as a Payment Operations Specialist at Betfair for 7 months in 2016, and as a Financial Administration professional at Swiss Re from 2013 to 2015.
Education and Expertise
Lewis Foster studied at North Hertfordshire College, where he achieved a Level 3 BTEC National Certificate in Sport from 2008 to 2010. He also completed his high school education at Freman College from 2005 to 2008. His educational background, combined with his extensive experience in payments operations, has equipped him with the expertise necessary to excel in his current role.
Fashion Industry Venture
In addition to his work in payments operations, Lewis Foster has ventured into the fashion industry by creating his own brand, AIMER CREER. This initiative reflects his diverse interests and entrepreneurial spirit, showcasing his ability to explore opportunities beyond his primary career in financial operations.
Incident Management and Customer Impact Mitigation
In his role at Currencycloud, Lewis Foster is responsible for managing incidents and leading resolution efforts. He conducts root cause analysis to mitigate customer impact, ensuring that operational challenges are addressed effectively. His focus on incident management contributes to maintaining high standards of service and operational reliability.