Marc Stephenson
About Marc Stephenson
Marc Stephenson is a Senior Customer Success Manager at Currencycloud, where he has worked since 2023. With over four years of experience in the foreign exchange industry, he specializes in building client relationships and delivering high-quality service.
Work at Currencycloud
Marc Stephenson has been employed at Currencycloud since 2023 as a Senior Customer Success Manager. In this role, he focuses on building and maintaining strong client relationships while delivering exceptional service. Prior to his current position, he served as a Customer Success Manager at Currencycloud from 2020 to 2023, where he developed skills in client engagement and support within the foreign exchange sector.
Experience in the Foreign Exchange Industry
Marc has over four years of experience in the foreign exchange (FX) industry. His career in this sector includes roles at Currencycloud and Ebury, where he worked as an FX Dealing Administrator - Partnerships from 2018 to 2020. His experience in FX has equipped him with insights into client needs and market dynamics.
Education and Expertise
Marc holds a Master of Science in International Business Management from St Mary’s University, Twickenham, where he studied from 2017 to 2019. He also earned a Bachelor's Degree in Sports Journalism from Leeds Trinity University, completing his studies from 2014 to 2017. His educational background supports his expertise in client relations and business management.
Previous Work Experience
Before his roles in the FX industry, Marc gained experience as an Intern at Sheengate Publishing Ltd in 2018 for one month. He also worked as a Customer Assistant at Tesco from 2012 to 2017, where he developed customer service skills over five years. These positions contributed to his ability to engage effectively with clients.