Olivia Y.
About Olivia Y.
Olivia Y. is a Sales Operations Analyst currently working at Currencycloud in Singapore. She has a diverse background in sales operations and hospitality, with previous roles at Qoo10 Singapore, foodpanda, and various hotels.
Work at Currencycloud
Currently, Olivia Y. serves as a Sales Operations Analyst at Currencycloud, a position she has held since 2024. In this role, she focuses on optimizing sales processes and enhancing operational efficiency within the organization. Her work contributes to the company's goals in the financial technology sector, particularly in facilitating cross-border payments.
Previous Experience in Sales Operations
Before joining Currencycloud, Olivia Y. worked at foodpanda as a Senior Sales Operations Executive from 2022 to 2023. She also held the position of Sales Operations Executive at foodpanda from 2021 to 2022. Her experience in sales operations spans multiple roles and companies, including a year as a Quality Management Executive at Qoo10 Singapore from 2020 to 2021.
Educational Background
Olivia Y. has a diverse educational background. She studied at Xinmin Secondary School from 2007 to 2010. She later attended Shatec Institutes, where she earned a Diploma in Baking and Pastry Arts from 2011 to 2012. She also studied at William Angliss Institute, achieving a qualification in Hospitality Administration/Management from 2013 to 2014. Additionally, she obtained a Bachelor's degree in Business Administration and Management from RMIT University from 2017 to 2018.
Achievements and Skills
Olivia Y. has achieved the Trailhead Ranger status, indicating advanced proficiency in Salesforce skills. She is also part of Visa Cross-Border Solutions, where she contributes to international financial operations. Her passion lies in leveraging data-driven insights to drive business growth, showcasing her analytical capabilities in sales operations.
Culinary Experience
Olivia Y. has a background in the culinary field, having worked as a Pastry Chef at The Fullerton Hotel & The Fullerton Bay Hotel Singapore in 2015. She also held positions as a Pastry Cook at Shangri-La Hotels and Resorts in 2012 and at Grand Hyatt Melbourne from 2013 to 2014. Her culinary experience complements her operational roles, providing a unique perspective on business processes.