Owain Zerilli
About Owain Zerilli
Owain Zerilli is a Customer Operations Specialist at Currencycloud, with a background in IT and photography. He has worked in various roles, including Service Desk Analyst and Fundraising Administrator, and has a strong interest in consumer technology.
Work at Currencycloud
Owain Zerilli has been employed at Currencycloud as a Customer Operations Specialist since 2019. In this role, he focuses on enhancing customer experiences and streamlining operations. His responsibilities include addressing customer inquiries and ensuring efficient service delivery. His tenure at Currencycloud has allowed him to develop a deeper understanding of customer needs within the financial technology sector.
Previous Work Experience
Prior to his current position, Owain Zerilli held several roles in the IT and customer service sectors. He worked as a Service Desk Analyst from 2016 to 2018, where he provided technical support and resolved user issues. Following this, he served as an Application Support Officer for one year, from 2018 to 2019. Additionally, he worked as a Fundraising Administrator at SignHealth from 2012 to 2015, where he contributed to fundraising efforts for the organization.
Education and Expertise
Owain Zerilli completed his A-Levels at Ranelagh School, where he studied from 2005 to 2012. His education has laid a foundation for his career in customer operations and IT. He has developed expertise in consumer technology, particularly in relation to systems and hardware utilized at Bracknell Forest Council, showcasing his strong interest in the field.
Photography Career
In addition to his roles in customer operations and IT, Owain Zerilli has pursued a career as a freelance photographer since 2015. He has progressed from using basic equipment to being accredited for covering race meetings for various web outlets. His experience includes photographing university hockey games, demonstrating his versatility and commitment to the craft of photography.
Background in Lifeguarding
Owain Zerilli worked as a Lifeguard at O'Tooles from 2011 to 2015. This role involved ensuring the safety of pool users and maintaining a secure environment. His experience in lifeguarding reflects his ability to manage responsibilities and respond to emergencies effectively.