Yannik Lehmann
About Yannik Lehmann
Yannik Lehmann is a Junior Customer Success Manager at Currencycloud, where he has worked since 2021. He holds an MBA from London South Bank University and has previous experience as an IT Consultant at Ernst & Young and a Consultant at Raiffeisen Gruppe.
Work at Currencycloud
Yannik Lehmann has been employed at Currencycloud since 2021, serving as a Junior Customer Success Manager. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His responsibilities include managing client relationships and providing support to optimize the customer experience. Lehmann's position at Currencycloud allows him to leverage his background in management and consulting to address client needs effectively.
Education and Expertise
Yannik Lehmann holds a Master of Business Administration (MBA) from London South Bank University, which he completed in 2020. Prior to this, he earned a Bachelor of Science in Business Administration from Lucerne University of Applied Sciences and Arts, graduating in 2017. Additionally, he studied Business Administration and Management at the University of Central Oklahoma in 2016. His educational background equips him with a solid foundation in management principles and practices.
Professional Background
Before joining Currencycloud, Yannik Lehmann gained valuable experience as an IT Consultant at Ernst & Young in Zurich, Switzerland, where he worked from 2017 to 2019. He also served as a Consultant at Raiffeisen Gruppe from 2009 to 2014 in Küssnacht am Rigi, Switzerland. These roles provided him with insights into client management and consulting processes, contributing to his professional development.
Leadership and Mentoring Skills
Yannik Lehmann has demonstrated leadership capabilities by mentoring and supporting trainees in his previous roles. His experience in guiding others on-the-job highlights his ability to teach and foster growth in less experienced colleagues. This aspect of his professional background showcases his commitment to developing talent and enhancing team performance.
Personal Development Philosophy
Yannik Lehmann values feedback as an essential component of personal and professional growth. He believes that curiosity and a willingness to learn are crucial drivers for success. This mindset enables him to approach challenges creatively and innovatively, contributing to his effectiveness in customer success management.