Jonty Knox
About Jonty Knox
Jonty Knox is the Co-Founder and Chief Product Officer of CustomerOS, where he focuses on developing customer-centric CRM solutions. He has a background in engineering and product management, with experience at various technology companies and as an advisor to startups.
Work at CustomerOS
Jonty Knox serves as the Co-Founder and Chief Product Officer (CPO) at CustomerOS, a company that participated in the Y Combinator S22 batch. Since 2022, he has been instrumental in the strategic development of CustomerOS, focusing on creating a customer-centric CRM solution. His role involves consolidating various CRM and CSP platforms into a unified, comprehensive system. Knox's background in product management and engineering supports his efforts in driving innovation within the company.
Previous Work Experience
Prior to his current role, Jonty Knox held several positions in product management. He worked at Otto as a Product Manager from 2021 to 2022, and at Huawei Technologies, where he served as a Product Manager from 2017 to 2018 and as a Graduate Project Manager from 2015 to 2017. Additionally, he was involved with Voxbone (now Bandwidth) as the Lead Product Owner, Head of Product, and Platform Product Manager between 2018 and 2021. His experience at Voxbone included significant contributions to the company's transition to Bandwidth.
Education and Expertise
Jonty Knox has a solid educational background, having studied Petroleum Engineering at the University of Aberdeen, where he earned a Master of Engineering (MEng) from 2011 to 2015. He also studied Computer Science at the Massachusetts Institute of Technology and completed an edX course in 2017. Knox participated in the Y Combinator S22 batch, which provided him with insights into startup development and innovative product strategies. His education and experience in both engineering and product management enhance his capabilities in developing effective solutions.
Advisory Roles
In addition to his work at CustomerOS, Jonty Knox serves as an advisor for startups such as Kennek and WeKall. Since 2021, he has leveraged his expertise to guide these companies in their growth and product development strategies. His advisory roles allow him to share his knowledge and experience in product management, contributing to the success of emerging businesses in the tech industry.
Background
Jonty Knox has a diverse background that combines engineering and product management. He began his career with an internship at Santos Ltd in 2013 and has since built a career focused on product development and management. His experience spans multiple roles in various companies, primarily in London, England, and includes international exposure through his advisory work in Colombia. This varied background supports his current endeavors in developing innovative solutions at CustomerOS.