Barbara Schaeffer
About Barbara Schaeffer
Barbara Schaeffer serves as the Vice President of Retail Mortgage Operations and Servicing Manager at Customers Bank, a position she has held since 2010 in Phoenixville, Pennsylvania.
Work at Customers Bank
Barbara Schaeffer has been serving as the VP Retail Mortgage Operations & Servicing Manager at Customers Bank since 2010. In this role, she oversees the retail mortgage operations and servicing aspects of the bank. Her responsibilities include managing mortgage processing, ensuring compliance with regulations, and enhancing customer service within the mortgage sector. Schaeffer's tenure at Customers Bank spans over 14 years, contributing to the bank's growth and operational efficiency in Phoenixville, Pennsylvania.
Professional Role and Responsibilities
As the VP Retail Mortgage Operations & Servicing Manager, Barbara Schaeffer is responsible for leading the mortgage operations team. Her role involves streamlining processes, implementing best practices, and ensuring that the servicing of mortgage products meets industry standards. Schaeffer focuses on improving operational workflows and enhancing the overall customer experience in mortgage services.
Background
Barbara Schaeffer has built her career in the mortgage operations sector, with a significant portion of her professional experience at Customers Bank. Her extensive background in retail mortgage operations has equipped her with the skills necessary to manage complex mortgage servicing tasks effectively. Schaeffer's experience in the industry has contributed to her understanding of both operational and customer service needs.
Experience in Mortgage Operations
With over a decade of experience in mortgage operations, Barbara Schaeffer has developed a comprehensive understanding of the retail mortgage landscape. Her expertise includes managing mortgage servicing, compliance, and operational efficiency. Schaeffer's long-standing role at Customers Bank highlights her commitment to the mortgage industry and her ability to adapt to changing market conditions.