Ian Kay
About Ian Kay
Ian Kay serves as the Vice President and Chicago Banking Group Head at Customers Bank, where he has worked since 2017. He has extensive experience in banking, having previously held positions at Associated Bank, JPMorgan Chase, and AT&T Mobility.
Work at Customers Bank
Ian Kay serves as the Vice President and Chicago Banking Group Head at Customers Bank. He has held this position since 2017, contributing to the bank's operations in Chicago, Illinois. In this role, he specializes in providing a single point of contact for a variety of banking services, including personal, business, treasury, and loan services. Ian focuses on delivering a streamlined banking process by utilizing advanced technology tailored to meet client needs. He leads a team that ensures 24/7 customer support through direct communication channels, enhancing the customer experience.
Previous Experience in Banking
Before joining Customers Bank, Ian Kay worked at Associated Bank for a total of eight years, where he held the position of Assistant Vice President and Senior Bank Manager from 2011 to 2019. He also briefly worked as a Personal Banker at Associated Bank in 2011. Prior to that, he spent seven years at JPMorgan Chase as a Licensed Personal Banker. His extensive experience in the banking sector has equipped him with a deep understanding of customer needs and banking operations.
Sales Experience at AT&T Mobility
Ian Kay began his career in sales at AT&T Mobility, where he worked as a Sales Representative from 1994 to 2004. This ten-year experience provided him with foundational skills in customer engagement and sales strategies. His background in sales complements his banking expertise, allowing him to effectively address client needs and enhance service delivery.
Education and Training
Ian Kay completed his high school education at Aldai E Stevenson High School, attending from 1993 to 1997. He furthered his education at Harper College, where he gained knowledge that supports his career in banking. His educational background has contributed to his professional development and expertise in the financial services industry.