Ken Cooper

SVP / Business Resilience Director @ Customers Bank

About Ken Cooper

Ken Cooper serves as the Senior Vice President and Business Resilience Director at Customers Bank, where he has worked since 2021. He has extensive experience in disaster recovery planning and business resilience, having held various roles at Customers Bank and other organizations over several years.

Current Role at Customers Bank

Ken Cooper serves as the Senior Vice President and Business Resilience Director at Customers Bank, a position he has held since 2021. In this role, he is responsible for overseeing business resilience initiatives, ensuring the organization is prepared for potential disruptions. His extensive background in disaster recovery and business continuity supports his leadership in this critical area.

Previous Experience at Customers Bank

Prior to his current role, Ken Cooper worked at Customers Bank in various capacities. He served as Vice President of Business Resilience from 2018 to 2021, and as a Business Resilience Analyst from 2016 to 2018. His tenure included responsibilities for disaster recovery consulting and planning, contributing to the bank's overall resilience strategy.

Career Background in Disaster Recovery

Ken Cooper has a robust career in disaster recovery and business resilience. He worked as a Disaster Recovery Consultant at Customers Bank in 2016 and held positions at AIG/21st Century Insurance and Farmers Insurance, focusing on backup and disaster recovery management. His experience encompasses managing disaster recovery planning, testing, and execution.

Education and Expertise

Ken Cooper studied at Temple University, where he focused on Accounting and Statistics from 1975 to 1978. He also attended Father Judge High School, studying Business and Managerial Economics. His educational background supports his expertise in production control scheduling, batch environment management, and data center management.

Professional Skills and Achievements

Ken Cooper possesses extensive skills in managing and coordinating disaster recovery planning and testing. He has a proven track record as an infrastructure project manager, handling various technical upgrades and remote site technology build-outs. His commitment to maintaining cutting-edge technical skills enhances his effectiveness in business resilience.

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