Kit Rojas
About Kit Rojas
Kit Rojas serves as the Senior Vice President Director of Technology Risk at Customers Bank, where he has implemented effective risk management strategies and streamlined vendor assessment processes. He holds an MBA from Penn State University and has extensive experience in cyber risk management from previous roles at Grant Thornton LLP and Deloitte.
Work at Customers Bank
Kit Rojas serves as the Senior Vice President Director of Technology Risk at Customers Bank. In this role, Rojas has standardized risk evaluation and control validation protocols, facilitating 15 critical vendor onsite assessments within a year with a reduced team size. Rojas has also leveraged technology to achieve an 80%+ acceleration in reporting turnaround and an 80% increase in risk assessment approval rates. Additionally, Rojas has reduced a critical vendor assessment backlog from over 350 to just 50, ensuring timely and efficient processes.
Education and Expertise
Kit Rojas holds a Master of Business Administration with a focus on Project Management from Penn State University, which was completed from 2017 to 2019. Rojas also earned a Bachelor of Business Administration in Management Information Systems from Temple University, studying from 2009 to 2013. This educational background provides a strong foundation in both technology and management, contributing to Rojas's expertise in technology risk.
Background
Prior to joining Customers Bank in 2022, Kit Rojas worked at Deloitte as a Manager in Cyber Risk from 2019 to 2022. Rojas also held a managerial position in Cyber Risk at Grant Thornton LLP from 2013 to 2019. Earlier in 2013, Rojas worked as a Technology Consultant at Fleming Consulting, LLC for six months. This extensive experience in cyber risk and technology consulting has shaped Rojas's approach to risk management.
Achievements
At Grant Thornton, Kit Rojas led strategy design for Credit Suisse, prioritizing and resolving critical MRIAs, which resulted in a 40% reduction in potential fines. Rojas directed budget analysis and ensured alignment with vendor contracts, managing a budget exceeding $150k. Additionally, Rojas mentored two subject matter experts to enhance the assessment scheduling process by 60% through the implementation of SMART goals.