Mark Youssi
About Mark Youssi
Mark Youssi serves as the Investigations & Credit Fraud Manager at Customers Bank, a position he has held since 2018. He has extensive experience in fraud investigation, having previously worked at Bank of America and MBNA, among other organizations.
Current Role at Customers Bank
Mark Youssi serves as the Investigations & Credit Fraud Manager at Customers Bank, a position he has held since 2018. He is based in Wyomissing, Pennsylvania. In this role, he is responsible for overseeing investigations related to credit fraud, implementing strategies to mitigate risks, and ensuring compliance with regulatory standards. His extensive background in fraud investigation supports his current responsibilities.
Previous Experience at Bank of America
Prior to his current role, Mark Youssi worked at Bank of America as the VP GFCC Investigations Ops Manager from 2006 to 2016. During his ten years in this position, located in Newark, Delaware, he managed investigations related to financial crimes and fraud. His leadership contributed to the bank's efforts in combating fraud and enhancing operational efficiency.
Career at First USA and MBNA
Mark Youssi began his career in fraud investigation at First USA, where he served as a Senior Fraud Investigator from 1991 to 1993 in Wilmington, Delaware. He later worked at MBNA as Vice President from 1999 to 2006 in Newark, Delaware. His roles at these institutions provided him with foundational experience in fraud detection and prevention.
Military Service in the United States Marine Corps
Mark Youssi served in the United States Marine Corps from 1984 to 1989. His military service included assignments at various locations, including Camp Pendleton, Marine Base Quantico, and international postings in Zagreb, Yugoslavia, New Delhi, India, and China. This experience contributed to his discipline and leadership skills.
Education Background
Mark Youssi studied at UW - Waukesha. His educational background has provided him with a foundation that supports his professional endeavors in investigations and fraud management.