Michael Lien
About Michael Lien
Michael Lien serves as the Director of Information Technology at Customers Bank, where he has worked since 2016. He has a robust background in IT project management and operations, with extensive experience across various industries and a focus on infrastructure design and regulatory compliance.
Current Role at Customers Bank
Michael Lien serves as the Director of Information Technology at Customers Bank, a position he has held since 2016. In this role, he oversees all IT functions and is responsible for developing, tracking, and controlling the IT annual operating and capital budgets. He actively participates in the Enterprise Risk Management process and manages regulatory evaluations and audit responses within the IT department. His leadership contributes to the bank's strategic IT initiatives and operational efficiency.
Previous Experience at Customers Bank
Before his current role, Michael Lien held multiple positions at Customers Bank. He worked as an IT Project Manager from 2012 to 2015, followed by a role as IT Operations Manager from 2015 to 2016. During his tenure, he gained valuable experience in managing IT projects and operations, contributing to the bank's technological advancements and operational stability.
Background in Project Management
Michael Lien has a strong background in project management, having worked as a Senior Project Manager at CORE BTS for 14 years, from 2001 to 2015. His experience includes managing technology projects across various sectors, including IT Services, Healthcare, Telecommunications, Banking, Manufacturing, and Retail. He also served as Project Manager - Technology Project Support at Sovereign Bank from 2004 to 2012, where he further developed his project management skills.
Education and Expertise
Michael Lien studied at Maxwell Institute, where he gained foundational knowledge that supports his career in information technology. He possesses expertise in infrastructure design and build, particularly centered around Cisco Equipment. His skills also include needs analysis, business solution development, and directing IT functions across diverse industries.
Technical Skills and Achievements
Michael Lien has a strong background in Microsoft Operating systems upgrades across global locations. His technical skills extend to overseeing IT functions and managing regulatory evaluations and audits. His extensive experience in directing IT functions positions him as a knowledgeable leader in the technology sector.