Nicole Petry Roach
About Nicole Petry Roach
Nicole Petry Roach serves as the Diversity & Inclusion Coordinator at Customers Bank, a position she has held since 2021. She has a background in customer service and banking, with previous roles at various financial institutions and degrees in Sociology and Women's Studies from West Chester University of Pennsylvania.
Work at Customers Bank
Nicole Petry Roach has served as the Diversity & Inclusion Coordinator at Customers Bank since 2021. In this role, she focuses on promoting diversity and inclusion initiatives within the organization. Her experience in the banking sector, combined with her commitment to fostering an inclusive workplace, positions her as a key contributor to the bank's culture and policies.
Previous Employment History
Prior to her current role, Nicole Petry Roach held various positions in the banking industry. She worked as a Customer Service Representative at Malvern Federal Savings Bank for nine months in 2012. She then transitioned to Univest, where she served as a Sales and Service Representative for five months in 2014. Nicole also worked at BankMobile, where she held multiple roles, including Personal eBanker, Customer Success Specialist, and Customer Success Manager from 2015 to 2020.
Education and Expertise
Nicole Petry Roach studied at West Chester University of Pennsylvania, where she earned two Bachelor of Arts degrees in Sociology and Women's Studies between 2007 and 2013. Her academic background provides her with a strong foundation in social issues, which informs her work in diversity and inclusion within the banking sector.
Background in Banking
Nicole Petry Roach has extensive experience in the banking industry, having worked in various capacities over several years. Her roles included Bank Teller and Head Teller at Malvern Federal Savings Bank and Personal eBanker at Customers Bank. This diverse experience has equipped her with a comprehensive understanding of customer service and banking operations.