Sandra Oakes Dostal
About Sandra Oakes Dostal
Sandra Oakes Dostal serves as the AVP of Third Party Risk Management at Customers Bank, where she has worked since 2015. She has a background in law and psychology, along with experience in training and risk management.
Work at Customers Bank
Sandra Oakes Dostal has been serving as the Assistant Vice President of Third Party Risk Management at Customers Bank since 2015. In this role, she is responsible for overseeing and monitoring existing service providers to identify and mitigate risks. She utilizes an oversight program that aligns with enterprise-wide and regulatory standards. Additionally, she has developed training programs and conducted training for new hires and interns, focusing on third party risk processes and procedures. Her tenure at Customers Bank spans nine years, during which she has contributed to enhancing the bank's risk management strategies.
Previous Experience in Banking and Law
Before her current position, Sandra Oakes Dostal worked at Sovereign Bank as a Contract Paralegal for four months in 2012. She then transitioned to Contemporary Staffing Solutions, where she served as a Special Education Paralegal from 2013 to 2014. These roles provided her with foundational experience in legal processes and contract management, which she applies in her current risk management role.
Education and Expertise
Sandra Oakes Dostal holds a Bachelor's Degree in Psychology from Widener University. She has pursued further education through Harvard University Online Classes, completing a course in Contract Law: From Trust to Promise to Contract in 2018. Additionally, she has attended Fred Pryor Seminars, focusing on topics such as Dealing With Difficult People and Advanced Microsoft Excel. This educational background supports her expertise in risk management and contract negotiation.
Research and Analytical Skills
In her role at Customers Bank, Sandra performs extensive online research using various platforms, including PACER, CLEAR, Experian, LexisNexis, OFAC, and BBB. This research is essential for gathering news and legal information relevant to third party risk management. Her analytical skills enable her to effectively assess and mitigate risks associated with service providers.
Technical Proficiency
Sandra Oakes Dostal possesses significant experience with Salesforce, where she creates reports and dashboards to monitor risk management activities. Her technical proficiency in tools like Salesforce enhances her ability to coordinate contract preparation, review, and negotiation while maintaining communication with subject matter experts.