Sandy Collins
About Sandy Collins
Sandy Collins serves as the VP, Team Member Experience Manager at Customers Bank, where she has worked since 2021. With a background in human resources and project management, she focuses on enhancing team member engagement and fostering a supportive internal environment.
Work at Customers Bank
Sandy Collins has been serving as the VP, Team Member Experience Manager at Customers Bank since 2021. In this role, she develops and implements innovative updates to team member engagement activities by collaborating with various partners. Her responsibilities include measuring, monitoring, and evaluating the success of these engagement activities to enhance the team member experience. Prior to her current position, she held multiple roles at Customers Bank, including HR Learning and Communications Manager, HR Communications Manager & Operations Coordinator, and HR Operations Coordinator, showcasing her extensive experience within the organization.
Previous Experience at Mobil Oil
Before joining Customers Bank, Sandy Collins worked at Mobil Oil in various capacities. She started as a Light Product Stock Analyst from 1988 to 1989 and later transitioned to roles such as Heavy Products Customer Service Representative and Accounting Administration Coordinator. She also served as a Light Products Stock Supervisor from 1991 to 1994. These positions provided her with a foundation in operations and customer service, contributing to her professional development.
Education and Expertise
Sandy Collins has a strong educational background, having studied Finance at Penn State University, where she earned a Bachelor of Science degree from 1984 to 1988. Additionally, she has been pursuing further education in project management at Villanova University since 2014. This combination of finance and project management studies enhances her expertise in managing team member experiences and engagement strategies.
Background in Human Resources
Sandy Collins has a comprehensive background in human resources, particularly within Customers Bank. She began her HR career as a Human Resources Administrator from 2013 to 2015 and progressed through various HR roles, including HR Communications and Project Manager. Her experience in HR has equipped her with the skills necessary to foster a dynamic internal environment that supports team member lifecycles and customer success.
Focus on Team Member Engagement
In her current role, Sandy Collins focuses on fostering a dynamic internal environment that enhances team member engagement and supports customer success. She collaborates with partners to innovate engagement activities and evaluates their effectiveness to drive continuous improvements. Her strategic approach aims to create a positive workplace culture that benefits both team members and the organization.