Steve Lake
About Steve Lake
Steve Lake serves as the Vice President and Branch Manager at Customers Bank in Malvern, where he has worked since 2014. He previously held managerial positions at First Niagara Bank and TD Bank USA, and he earned a Bachelor of Science in Marketing from Penn State University.
Work at Customers Bank
Steve Lake serves as Vice President and Branch Manager at Customers Bank, a position he has held since 2014. He is responsible for overseeing branch operations and ensuring customer satisfaction in Malvern. His role includes managing staff, implementing banking policies, and driving business growth within the branch.
Previous Experience in Banking
Before joining Customers Bank, Steve Lake worked at First Niagara Bank as Multi Site Branch Manager and Vice President from 2012 to 2014. In this role, he managed multiple branches in Frazer and Devon, PA, focusing on operational efficiency and customer service. Prior to that, he was a Store Manager at TD Bank USA from 2007 to 2011, where he gained significant experience in retail banking management.
Education and Expertise
Steve Lake studied at Penn State University, where he earned a Bachelor of Science degree in Marketing. His educational background provides him with a solid foundation in business principles, marketing strategies, and customer relationship management, which he applies in his banking career.
Career Timeline
Steve Lake's banking career spans over a decade, beginning with his role at TD Bank USA from 2007 to 2011. He then transitioned to First Niagara Bank, where he worked for two years before joining Customers Bank in 2014. His extensive experience in various managerial roles has equipped him with skills in branch management and customer service.