Ali Loynachan
About Ali Loynachan
Ali Loynachan is a Customer Engagement & Growth Manager at Cut+Dry, with extensive experience in customer success and account management across various companies in Toronto, Ontario. Known for a proactive approach to optimizing customer relations, Loynachan has a background in fostering relationships in B2B/SaaS environments and has previously held positions at Syzl and 7shifts.
Current Role at Cut+Dry
Ali Loynachan serves as the Customer Engagement & Growth Manager at Cut+Dry, a position held since 2024. In this role, Ali specializes in fostering impactful relationships with Distributor Partners and their internal teams. This focus on collaboration and engagement is essential for driving customer growth and enhancing overall customer experience within the organization.
Previous Experience in Customer Success Management
Prior to joining Cut+Dry, Ali held various roles in Customer Success Management. Ali worked at Syzl as a Customer Success Manager for three months in 2022 and then transitioned to a Senior Customer Success Manager role at the same company for an additional three months. Following this, Ali served as a Customer Success Manager at 7shifts from 2023 to 2024, where the focus was on customer growth in the restaurant management sector.
Background in Retail Management
Ali Loynachan has extensive experience in retail management, particularly with lululemon. Ali worked in various capacities, including Team Lead, Assistant Store Manager, and Educator, from 2014 to 2021. This experience provided a strong foundation in customer engagement and team leadership, contributing to a comprehensive understanding of customer relations in a retail environment.
Education and Athletic Background
Ali Loynachan earned a Bachelor's Degree in Sociology from the University of Maryland Baltimore County, where Ali was also a Division 1 Athlete. This athletic background instilled a competitive and disciplined approach to professional endeavors, complementing Ali's focus on customer success and team dynamics.
Internship Experience at MLSE
Ali gained valuable experience as an intern at MLSE (Maple Leaf Sports & Entertainment), where Ali worked in Global Partnerships and as a Centennial Marketing Coordinator for the Toronto Maple Leafs. This role involved exposure to marketing strategies and partnership management, enhancing Ali's skills in customer engagement and relationship building.