Vithuran Ketheeswaran
About Vithuran Ketheeswaran
Vithuran Ketheeswaran is an Onboarding Analyst currently employed at Cut+Dry, having previously held various roles at Intuit, including Customer Success Senior Service & Supportability Specialist. He studied Business Administration at Humber College and has experience in customer service from his time at Swissport.
Current Role at Cut+Dry
Vithuran Ketheeswaran serves as an Onboarding Analyst at Cut+Dry since 2024. In this role, he is responsible for facilitating the onboarding process for new clients and ensuring a smooth transition into the company's services. His expertise in customer support and onboarding processes contributes to enhancing client satisfaction and operational efficiency.
Previous Experience at Intuit
Prior to his current position, Vithuran Ketheeswaran worked at Intuit in various roles. He began as a CXL Onboarding Specialist from 2019 to 2020, where he focused on onboarding new customers. He then transitioned to a Service & Support Specialist role for 7 months in 2020. Following that, he served as a Senior Service & Supportability Specialist from 2020 to 2023, where he further developed his skills in customer success and support.
Education and Qualifications
Vithuran Ketheeswaran studied at Humber College, where he earned an Advanced Diploma in Business Administration from 2017 to 2019. This educational background provided him with foundational knowledge in business principles, which supports his professional roles in customer service and onboarding.
Early Career at Swissport
Before his tenure at Intuit, Vithuran Ketheeswaran worked as a Customer Service Representative at Swissport from 2014 to 2015. In this position, he gained valuable experience in customer interaction and service delivery at Toronto Pearson Airport, which laid the groundwork for his future roles in customer support.