Caio Ladeia

Caio Ladeia

Sales Assistant @ CVC

About Caio Ladeia

Caio Ladeia is a Sales Assistant at CVC CORP, with a diverse background in education and customer support. He has experience in sales operations, financial analysis, and travel industry systems, complemented by his academic qualifications in Business Management and Administration.

Current Role at CVC

Caio Ladeia has been working as a Sales Assistant at CVC CORP since 2020. In this role, he provides support to the sales directorate, contributing to strategic sales operations and decision-making processes. His responsibilities include analyzing commercial discounts and billing limits, which highlights his skills in financial analysis. His experience in the travel industry is supported by his expertise in using travel industry systems such as Sabre and Amadeus, essential tools for supporting CVC travel agencies.

Previous Experience in Education

Caio has a background in education, having worked as an English and Administration Teacher at Instituto de Ensino Work Time in 2018 for 10 months. Additionally, he taught English at Englishow from 2016 to 2019, accumulating three years of experience in São Paulo and the surrounding region. He also served as an English and Business Management Teacher at Grupo All Net for five months in 2019. His teaching experience spans both in-person and remote environments, demonstrating his adaptability.

Career in Customer Support

Before his current position, Caio held various roles in customer support. He worked as a Technical Support Consultant at Teleperformance for five months in 2016. He also served as a Bilingual Receptionist at Guest Urban for two months in 2019. His experience includes a position as a Support Supervisor at Tyller Passagens e Turismo from 2009 to 2012, where he managed support operations. Additionally, he worked as a Contact Center Bilingual Attendant at TAM Airlines for one year from 2008 to 2009.

Educational Background

Caio studied at Centro Universitário Anhangüera, where he focused on Administration and achieved a degree in Management of Commerce and Services from 2006 to 2008. He furthered his education at Universidade Anhembi Morumbi, earning a Master of Business Administration (MBA) in Business Management from 2009 to 2010. His educational background provides a strong foundation for his roles in sales and education.

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