Denise Bezerra
About Denise Bezerra
Denise Bezerra is an Analista de Produtos Jr at CVC Brasil, where she manages and negotiates the availability of apartments for sale. With a background in customer service and experience in the tourism industry, she has worked in various roles that emphasize product creation and client support since 2008.
Work at CVC
Denise Bezerra has been employed at CVC Brasil as an Analista de Produtos Jr since 2017. In this role, she manages and negotiates the availability of apartments for sale. She provides operational support to partners, including extranet training and assistance with financial inquiries. Additionally, she supports stores in pre-sale activities to secure availability and pricing, and in post-sale to assist passengers facing difficulties during their stay. Her responsibilities also include updating and analyzing general reports.
Previous Employment History
Denise Bezerra has a diverse work history prior to her current position at CVC Brasil. She worked at HP as an Analista de atendimento pleno from 2010 to 2011. Following that, she held the position of Analista de Produtos JR at CVC Brasil from 2011 to 2014. She also worked at Groupon Brasil as an Analista de relacionamento com Parceiros Pleno from 2014 to 2016. Earlier in her career, she was a Representante de atendimento at DEDIC from 2008 to 2010. Her roles have primarily focused on customer satisfaction and support.
Education and Expertise
Denise Bezerra studied at Universidade São Marcos, where she pursued a degree in Gestão de Hotelaria, achieving a Bacharelado em Hotelaria from 2005 to 2009. Her educational background provides her with a solid foundation in the hospitality industry, which complements her extensive experience in tourism, hotels, travel operators, and e-commerce. This expertise is reflected in her focus on product creation and verification.
Industry Experience
Denise Bezerra has significant experience in the tourism industry, specifically in hotels and travel operations. Her career has included roles that emphasize customer satisfaction for both internal and external clients. She has worked in various capacities, including telemarketing, university settings, and events, which have contributed to her comprehensive understanding of the industry. Her current role at CVC Brasil allows her to leverage this experience in product management and operational support.