Giseli Caraça
About Giseli Caraça
Giseli Caraça is an experienced professional in the travel and leisure industry, currently serving as Assistente De Produto Nacional E Internacional Estratégia De Canais at CVC CORP. She holds an MBA in Gestão de Pessoas and has a diverse background in customer service, marketing, and tourism management.
Work at CVC
Giseli Caraça has been employed at CVC CORP since 2016, holding multiple positions over the years. She currently serves as Assistente de Produto Nacional e Internacional Estratégia de Canais, a role she has held since 2020. Prior to this, she worked as Assistente de Produto Nacional, Assistente de Incidentes - Pax no Destino CCO, and Assistente de Operações - CCO. Her tenure at CVC spans over seven years, during which she has developed extensive expertise in customer service and relationship management within the travel and leisure industry.
Education and Expertise
Giseli Caraça has a diverse educational background. She earned a Master of Business Administration (MBA) in Gestão de Pessoas from Universidade do Grande ABC from 2009 to 2010. She also studied Marketing at ESPM Escola Superior de Propaganda e Marketing in 2014. Additionally, she completed a course in Gestão de Turismo at Ministério do Turismo from 2019 to 2020. Her education includes a Licenciatura em Educação Física from Fefisa, completed from 1993 to 1996. In 2021, she studied Marketing at Google, focusing on digital marketing fundamentals.
Background
Before joining CVC CORP, Giseli Caraça worked at StatSoft SOUTH AMERICA as a Consultora Comercial from 2013 to 2014. She also has experience at TIM Brasil, where she served as a Consultora de Help Desk from 2006 to 2011. This diverse work experience has contributed to her strong skills in customer service and problem-solving, particularly in the travel sector.
Achievements
Giseli Caraça has made significant contributions in her roles at CVC CORP, particularly in guiding professionals to solve issues related to vacation and leisure travel. She specializes in recommending accommodations and ensuring seamless connections with hotels and travel services. Her focus on sustainability in the travel and hospitality sector reflects her commitment to responsible tourism practices.