Jonathas Nicolas
About Jonathas Nicolas
Jonathas Nicolas is an experienced professional in the tourism and hospitality sectors, currently serving as an Assistente de Relacionamento at CVC CORP. He has a diverse background that includes roles in flight dispatch, hotel reception, and marketing strategies, along with a strong educational foundation in business management and tourism.
Work at CVC
Currently, Jonathas Nicolas holds the position of Assistente de Relacionamento at CVC CORP, a role he has maintained since 2021. In this capacity, he engages in customer relationship management, focusing on enhancing client experiences and ensuring satisfaction. His responsibilities likely include addressing client inquiries, providing support, and facilitating communication between the company and its customers.
Education and Expertise
Jonathas Nicolas has a diverse educational background. He studied at Universidade Anhembi Morumbi, where he earned a Bachelor's degree in Tourism from 2015 to 2017 and a postgraduate degree in Business Management from 2018 to 2020. Additionally, he completed a technical course in aviation at EACON - Escola de Aviação Congonhas, achieving a Comissário de Voo certification in 2012. His studies reflect a strong foundation in both tourism and business management.
Background in Hospitality and Tourism
Jonathas has extensive experience in the hospitality and tourism sectors. He worked at various hotels, including Accor and Atlantica Hotels, where he served as a bilingual receptionist. His roles involved direct customer interaction, showcasing his skills in service delivery and communication. He also contributed to the preparation of tourist inventories and the development of tourism demand surveys, indicating his involvement in strategic planning and market analysis.
Professional Development and Skills
Jonathas demonstrates a commitment to continuous professional development. He has completed various courses, including a Leadership Coaching program at Instituto Melhorando Pessoas in 2014 and a course in Computer Assembly and Maintenance at UNIBES-GMK in 2009. His skills include creating promotional campaigns and developing tourism products, emphasizing his proficiency in marketing strategies tailored to the tourism and hospitality sectors.
Previous Work Experience
Before his current role at CVC, Jonathas held several positions that contributed to his expertise in customer service and tourism. He worked as a Despachante de Voo at Avianca Brasil for five years and as an Atendente de Call Center at Hoepers S/A. His varied experiences in different roles have equipped him with a comprehensive understanding of operational logistics and customer relationship management within the tourism industry.