Nancy Marina Cejas
About Nancy Marina Cejas
Nancy Marina Cejas is a Payments and Reserves Analyst at Bibam Group, CVC Corp Argentina, where she has worked since 2019. She has extensive experience in customer service and payment systems, having previously held positions at Atento, Avantrip.com, and Despegar.com.
Work at CVC
Nancy Marina Cejas has been employed as a Payments & Reserves Analyst at CVC Corp Argentina since 2019. She works within the Mesa de Operaciones at Bibam Group, located in Parque Patricios, Buenos Aires. In her role, she utilizes a range of internal systems to manage operational tasks effectively. Her responsibilities include handling complex case resolutions related to payment systems and airline debit memos.
Previous Employment Experience
Before joining CVC Corp, Nancy Cejas worked at several companies in various roles. She was employed at Despegar.com as an Analista de Calidad from 2010 to 2015, where she focused on quality analysis. Prior to that, she worked at Avantrip.com as an Agente de cobros from 2015 to 2019. Her career began at Atento in Argentina, where she served in customer service from 2007 to 2010.
Technical Skills and Proficiencies
Nancy Cejas is proficient in using multiple internal and web-based systems for her operational tasks. She utilizes Excel, TMA, Patán, Garófalo, Intranet, and Salesforce. Additionally, she is skilled in various payment systems, including Lapos Web, WebMaster, and Todo Pago. Her expertise extends to managing credit card authorization cancellations and refunds, as well as analyzing tariffs through Global Distribution Systems like Sabre and Amadeus.
Education and Qualifications
Nancy Cejas studied at Instituto Santo Tomás de Aquino in Gral. San Martín, where she focused on Turismo. She achieved the qualification of Técnico Superior en Guía de Turismo, completing her studies from 2007 to 2009. This educational background supports her career in the travel and payments industry.