Rafael Diniz Martins
About Rafael Diniz Martins
Rafael Diniz Martins is a Junior Systems Analyst with extensive experience in technical support and systems analysis. He currently works at CVC CORP, where he develops SQL scripts and conducts analyses to improve operational efficiency.
Current Role at CVC
Rafael Diniz Martins currently serves as an Analista de Sistemas Jr at CVC CORP, a position he has held since 2018. In this role, he manages user requests from over a thousand franchises, ensuring efficient communication and support. His responsibilities include developing SQL scripts for product corrections and releases on the B2B platform. Additionally, he conducts SQL queries and XML analyses to identify registration and operational errors in sales, contributing to the overall functionality of the company's systems.
Previous Experience at Atento Brasil
Prior to his current role, Rafael worked at Atento Brasil as an Analista Técnico from 2008 to 2013. During his five years there, he gained valuable experience in technical analysis and user support, which laid the groundwork for his future roles in system analysis and technical support.
Education and Expertise
Rafael Diniz Martins studied at Senac São Paulo, where he achieved a Técnico em Informática from 2007 to 2008. He furthered his education at Universidade Anhembi Morumbi, obtaining a Bacharelado in Análise de Sistemas de Computação from 2020 to 2022. His educational background equips him with the necessary skills and knowledge in computer systems analysis and technology.
Experience at ISS Facility Services A/S
Rafael worked at ISS Facility Services A/S as a Técnico em Telecomunicações from 2013 to 2016. His three years in this role in São Paulo e Região, Brasil, involved technical telecommunications support, enhancing his expertise in system operations and user assistance.
Role at Spread Tecnologia
At Spread Tecnologia, Rafael held two positions. He worked as a Helpdesk for two months in 2017, followed by a year as an Analista de Sistemas Jr from 2017 to 2018 in Santo André, São Paulo. These roles contributed to his development in system analysis and user support, further preparing him for his current position.