Abhishek Aggarwal
About Abhishek Aggarwal
Abhishek Aggarwal is a Team Lead at Cvent, with a background in project management and technical roles within the computer software industry. He has previously held positions at IGATE and iYogi, and possesses strong skills in requirements analysis and customer service.
Work at Cvent
Abhishek Aggarwal currently serves as a Team Lead at Cvent, a position he has held since 2022. His role involves overseeing team operations and ensuring effective service delivery. Prior to this, he worked as a Project Manager at Cvent from 2021 to 2022, where he managed various projects within the organization. Additionally, he served as an Assistant Project Lead from 2019 to 2021, contributing to project management and strategic planning initiatives. His tenure at Cvent reflects a progressive career within the company, showcasing his adaptability and leadership skills in a hybrid work environment.
Previous Experience at IGATE and iYogi
Before joining Cvent, Abhishek Aggarwal worked at IGATE as a Senior Loan Officer from 2006 to 2007 in the Noida Area, India. His responsibilities included managing loan applications and providing customer support. Following his time at IGATE, he joined iYogi as a Technical Specialist from 2014 to 2016 in Gurgaon, Haryana, India. In this role, he utilized his technical skills to assist customers with various technology-related issues. His diverse experience in customer service and technical support has contributed to his comprehensive skill set.
Education and Expertise
Abhishek Aggarwal holds a Bachelor of Science degree in Information Technology from Karnataka State Open University. He also completed the GNIIT program at NIIT, further enhancing his technical knowledge. His educational background is complemented by a foundation in commerce from Modern School, where he completed his high school education. This combination of technical and commerce education supports his expertise in strategic planning and service delivery within the computer software industry.
Skills in Requirements Analysis and Customer Service
Abhishek Aggarwal possesses strong skills in requirements analysis and customer service. His ability to analyze customer needs and translate them into actionable requirements has been a key factor in his success in project and program management roles. He has a demonstrated history of effectively addressing customer inquiries and ensuring satisfaction, which is crucial in the technology sector. His skill set enables him to contribute significantly to team dynamics and project outcomes.
Background in Project and Program Management
Abhishek Aggarwal has a demonstrated history of working in project and program management roles. His experience spans various positions, including Project Manager and Assistant Project Lead at Cvent. This background has equipped him with the necessary skills to manage projects efficiently, ensuring that objectives are met within set timelines. His strategic planning capabilities further enhance his effectiveness in leading teams and delivering successful outcomes.