Alissa Mirsky
About Alissa Mirsky
Alissa Mirsky is the Team Lead for Client Success at Cvent, where she has worked since 2022. She has a background in communications and marketing, with previous roles at AUVSI, the U.S. Department of Education, and various positions at Cvent.
Current Role at Cvent
Alissa Mirsky serves as the Team Lead for Client Success at Cvent, a position she has held since 2022. In this role, she is responsible for overseeing client relationships and ensuring that client needs are met effectively. She conducts structured, bi-weekly one-on-one meetings with team members to review client priorities and performance objectives. Additionally, she prepares and presents monthly and quarterly business reviews to Client Services leadership, providing insights into team performance and client satisfaction.
Previous Experience at Cvent
Prior to her current role, Alissa Mirsky held several positions at Cvent. She worked as a Senior Client Success Advisor from 2020 to 2021, where she focused on enhancing client engagement and satisfaction. Before that, she served as a Client Success Advisor from 2019 to 2020, contributing to client retention and support. Alissa also worked as an Assistant Team Lead for a brief period in 2021, further developing her leadership skills within the organization.
Professional Background
Alissa Mirsky has a diverse professional background that includes roles in marketing, communications, and client success. She worked as a Marketing Specialist at AUVSI from 2017 to 2019, where she focused on promoting the organization's initiatives. Earlier in her career, she gained experience as an Internal Communications Intern at the U.S. Department of Education in 2014 and as a Communications Intern at St. Stephen's & St. Agnes School and the American Red Cross. Her early roles provided her with foundational skills in communication and public relations.
Education and Expertise
Alissa Mirsky earned her Bachelor of Arts in Communications from George Mason University, where she maintained a GPA of 3.83. Her studies included a double minor in Business and Journalism, equipping her with a well-rounded understanding of communication strategies and business principles. This educational background supports her current work in client success and communications.
Internship Experience
Throughout her career, Alissa Mirsky has completed multiple internships that have contributed to her professional development. In 2014, she interned at the U.S. Department of Education and the American Red Cross, gaining experience in internal communications and public relations. She also worked as a Public Relations Intern at Commonwealth Consultants in 2015 and as a Digital and Content Marketing Specialist at Learning Tree International from 2016 to 2017. These internships provided her with practical skills in communication and marketing.