Aman Walia
About Aman Walia
Aman Walia is a Senior Manager of Client Success at Cvent, where he has worked since 2022. He has a diverse background in client services and operations, having held various roles at companies such as iYogi Inc., Cognizant, and Convergence Solutions Pvt Ltd.
Current Role at Cvent
Aman Walia serves as the Senior Manager of Client Success at Cvent, a position he has held since 2022. In this role, he is responsible for overseeing client relationships and ensuring high levels of customer satisfaction. His focus is on enhancing client experiences and driving success through effective management strategies. Cvent is known for its event management software and services, and Walia's expertise contributes to the company's commitment to client success.
Previous Experience at iYogi Inc.
Aman Walia worked at iYogi Inc. in various capacities from 2010 to 2015. He initially joined as a Frontline Team Leader (FTL) from 2010 to 2013, where he developed skills in team management and client interactions. He later served as Operations Team Lead from 2014 to 2015. His tenure at iYogi provided him with foundational experience in operations and client service management.
Experience at Cognizant
Walia held the position of Operations Team Manager at Cognizant from 2015 to 2019. During his four years with the company, he managed operational processes and led teams to improve efficiency and service delivery. Cognizant is recognized for its IT services and consulting, and Walia's role contributed to the company's operational success.
Educational Background
Aman Walia completed his Bachelor of Commerce (B.Com.) degree at Sunrise University, Alwar, from 2011 to 2014. He also studied at St. Xavier's during the same period, where he achieved a similar degree. His educational background in commerce has provided him with a strong foundation in business principles and practices.
Early Career at Convergence Solutions Pvt Ltd.
Walia began his career at Convergence Solutions Pvt Ltd. as a Customer Care Executive (CCE) from 2009 to 2010. This role marked the start of his professional journey in client services and operations, where he gained initial experience in customer interactions and support.