Betty Olweny, Pmp®, Cisa, MBA

Customer Success Manager @ Cvent

About Betty Olweny, Pmp®, Cisa, MBA

Betty Olweny is a Customer Success Manager with expertise in SAP ERP contract negotiation and software licensing. She has a strong background in public speaking and has held various roles in the technology sector, including significant positions at SAP and Cvent.

Work at Cvent

Betty Olweny has been serving as a Customer Success Manager at Cvent since 2022. In this role, she focuses on ensuring client satisfaction and success with Cvent's offerings. Her expertise in SAP ERP and software licensing aids her in addressing customer needs effectively. She operates in a hybrid work environment, allowing her to engage with clients both remotely and in-person.

Previous Experience at SAP

Betty Olweny has held multiple positions at SAP over several years. She worked as Regional Industry Principal for Business Development in East Africa from 2009 to 2011. Later, she served as Head of Industry & Presales for East Africa from 2012 to 2015. From 2015 to 2019, she was a Senior Industry Advisor in the Washington D.C. Metro Area. Throughout her tenure, she developed sales prospecting content and was recognized as a Subject Matter Expert in SAP ERP and Cloud technology.

Education and Expertise

Betty Olweny holds a Bachelor of Science degree in Management Information Systems from the United States International University - Africa, which she completed from 1994 to 1997. She also earned an MBA in Strategic Management from the same university between 2007 and 2010. Her educational background supports her expertise in information systems and strategic management.

Certifications and Skills

Betty Olweny is certified in Project Management Professional (PMP®), Certified Information Systems Auditor (CISA), and Certified Information Security Manager (CISM). She is also a Certified SAP ERP ABAP Developer with proficiency in various SAP modules, including MM, PM, PP, SD, and HCM. Her skills extend to IT trend analysis and the implementation of ITIL Foundations v2 & v3.

Public Speaking and Training

Betty Olweny is known for her public speaking abilities and has delivered high-impact executive presentations. She has undergone specialized training, including BASHO Training and DEMO2WIN, which have enhanced her sales and presentation techniques. Her experience in managing strategic ERP and Cloud software projects has further solidified her reputation as a skilled communicator.

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