Brett Gilbert
About Brett Gilbert
Brett Gilbert is a Principal Business Analyst at Cvent, specializing in CRM and event management efficiency. He has a background in web design and development and has held various roles in the technology sector, focusing on consumer-focused designs and internal process development.
Work at Cvent
Brett Gilbert has been serving as the Principal Business Analyst, CRM at Cvent since 2018. In this role, he focuses on enhancing event management processes through the development of tools that improve efficiency and increase return on investment for events. His work involves collaborating with various teams to ensure that the solutions align with business objectives and meet the needs of clients.
Previous Experience
Prior to joining Cvent, Brett Gilbert worked at Kapow as a Salesforce Administrator and Product Owner from 2012 to 2018. His experience also includes a nine-year tenure at Manifest Digital, where he held the position of Sr. Experience Architect Frontend Technologies from 2003 to 2012. These roles contributed to his expertise in CRM tools and event lifecycle management.
Education and Expertise
Brett Gilbert studied Web Design and Development at The Art Institutes, where he earned a Bachelor of Fine Arts (BFA) from 2001 to 2003. He also attended Fulton-Montgomery Community College, achieving an Associate of Applied Science (AAS) in Multimedia Technology from 2000 to 2001. His educational background supports his expertise in creating wireframes and specifications for CRM tools.
Skills and Contributions
Brett Gilbert possesses a proven track record of building consensus across multidisciplinary teams to support business objectives. He has demonstrated the ability to deliver consumer-focused designs that align with marketing strategies. Additionally, he is known for developing internal processes that adapt to changing business models, showcasing his flexibility and responsiveness to industry demands.