Carolyn W.
About Carolyn W.
Carolyn W. is a Senior Implementation Analyst at Cvent and a Manager of Technical Operations and Customer Support at MachineQ, a Comcast Company. She specializes in IoT solutions, focusing on long-range, low-power technologies and has a background in communication from Penn State University.
Work at Cvent
Carolyn W. has been employed at Cvent since 2018, serving as a Senior Implementation Analyst in the Enterprise, Professional Services division. In this role, she focuses on implementing solutions that meet the specific needs of enterprise clients. Her responsibilities include managing project timelines, ensuring successful deployment, and providing ongoing support to clients. Carolyn's expertise in implementation processes contributes to the overall success of the projects she oversees.
Current Role at MachineQ
Since 2021, Carolyn W. has held the position of Manager of Technical Operations and Customer Support at MachineQ, a Comcast Company. In this capacity, she leads efforts to enhance customer support and technical operations. Her work involves collaborating with various stakeholders to ensure the effective deployment of IoT solutions. Carolyn's role is essential in maintaining high standards of service and operational efficiency within the organization.
Education and Expertise
Carolyn W. earned her Bachelor of Arts degree in Communication from Penn State University, where she studied from 2008 to 2012. This educational background provides her with strong communication skills, which are vital in her current roles. Her expertise includes deploying long-range, low-power IoT solutions using LoRaWAN technology, and she specializes in addressing business challenges across various sectors, including real estate, food service, and healthcare.
Background in IoT Solutions
Carolyn W. has extensive experience in the Internet of Things (IoT) sector, particularly in providing integrated solutions for technology, deployment, service, and support. She collaborates with leading IoT solution providers to tackle business challenges faced by enterprises. Her work focuses on enhancing security and reducing the total cost of ownership through a fully integrated network connectivity platform.