Catherine Chua
About Catherine Chua
Catherine Chua is a Client Success Manager at Cvent in Singapore, where she has worked since 2022. She holds a Bachelor of Arts in Communications from Ateneo de Manila University and has a diverse professional background in client services and IT operations.
Work at Cvent
Catherine Chua has been serving as a Client Success Manager at Cvent since 2022. In this role, she focuses on ensuring client satisfaction and success with Cvent's solutions. Prior to her current position, she held various roles at Cvent, including Lead Client Success Advisor and Senior Client Success Advisor, from 2020 to 2022 and 2018 to 2020, respectively. Her extensive experience at Cvent has equipped her with a deep understanding of client needs and the company's offerings.
Education and Expertise
Catherine Chua holds a Bachelor of Arts in Communications from Ateneo de Manila University. She also studied at Bunka Fashion College, where she earned a Diploma in Styling. Her educational background provides her with a strong foundation in communication and client relations, which is essential for her role in client success management.
Professional Background
Catherine has a diverse professional background in client services and IT operations. Before joining Cvent, she worked at CME Group as a Client Services Analyst from 2015 to 2018 in Singapore. She also served as an IT Operations Engineer at Morningstar in London from 2014 to 2015. Additionally, she worked as a NOC Engineer at NTT Communications in Tokyo from 2011 to 2013. This varied experience has contributed to her skill set in managing client relationships and technical operations.
Career Progression
Catherine's career progression showcases her growth within the client success domain. She began her tenure at Cvent as a Senior Client Success Advisor from 2018 to 2020, where she developed her expertise in client management. Following this role, she advanced to Lead Client Success Advisor before her current position as Client Success Manager. Her journey reflects her commitment to enhancing client experiences and driving success.