Caty Black
About Caty Black
Caty Black serves as the Lead Learning and Development Specialist at Cvent, where she has worked since 2021. She has extensive experience in client training and internal team development, having previously held roles at Social Tables and other organizations.
Work at Cvent
Caty Black has been employed at Cvent as the Lead Learning and Development Specialist since 2021. In this role, she conducts personalized client training sessions both in-person and via Zoom, focusing on the full Social Tables product suite. She also trains internal teams and stakeholders on Event Diagramming and Seating. Additionally, she partners with the Product team on Early Adopter programs that integrate diagramming with other Cvent products. Caty is responsible for delivering Training Camp and Feature Flash curriculums for Cvent CONNECT.
Previous Experience
Before her current position at Cvent, Caty Black worked at Social Tables, which is now part of Cvent. She served as the Customer Care Team Lead from 2016 to 2018 and as a Customer Experience Specialist from 2018 to 2021. In these roles, she developed her expertise in client interaction and support. Prior to her time at Social Tables, she held the position of Assistant Store Manager at Paper Source from 2015 to 2016. Caty also gained experience in account management as an intern at Madison+Main in 2014 and worked in member services at the Smithsonian Institution during the same year.
Education and Expertise
Caty Black earned a Bachelor of Science degree in Mass Communication/Media Studies from Virginia Commonwealth University. Her educational background provides her with a strong foundation in communication strategies, which she applies in her current role in learning and development. Her expertise includes creating custom training programming, materials, and documentation tailored for supplier and planner clients.
Training and Development Initiatives
In her role as Lead Learning and Development Specialist, Caty Black is involved in various training initiatives. She creates custom training programs and documentation for clients, ensuring they understand the Social Tables product suite. Caty also delivers specialized curriculums such as Training Camp and Feature Flash for Cvent CONNECT, enhancing the learning experience for participants. Her work in training internal teams further supports the development of skills necessary for effective client engagement.