Courtney Granger
About Courtney Granger
Courtney Granger is a Senior Account Manager at Cvent, specializing in the Hospitality Cloud. With over 30 years of experience in the hospitality industry, Granger has held various leadership roles focused on sales, marketing, and account management.
Work at Cvent
Courtney Granger currently serves as a Senior Account Manager in the Hospitality Cloud division at Cvent. She has held this position since 2022, contributing to the company's efforts in providing innovative solutions for the hospitality industry. In this role, she focuses on client proposal development and contract negotiation, ensuring successful deal closures. Her expertise in creating client-friendly reports facilitates easy implementation of solutions.
Previous Experience in Hospitality Sales
Before joining Cvent, Courtney Granger held several significant roles in the hospitality sector. She worked as a Senior Sales Director at ResortPass from 2019 to 2021, where she was responsible for driving sales initiatives in the Greater Chicago Area. Prior to that, she served as a Market Development Manager at Pineapple Hospitality Company for eight months in 2017. Her experience also includes positions at Cloud5 Communications as Director of Contact Center Sales and at VacayStay Connect, LLC as Business Development Manager.
Education and Expertise
Courtney Granger studied Hospitality and Tourism Management at Ryerson University, where she earned a Bachelor of Applied Arts from 1984 to 1989. Additionally, she obtained a Certificate in Hotel Management from Washington State University in 2001. With over 30 years of experience in sales, marketing, market development, account management, and revenue management, she specializes in client proposal development and contract negotiation.
Career Development in Hospitality
Courtney Granger has held various leadership positions in the hospitality industry throughout her career. She was the Director of Business Development at VOILÀ Hotel Rewards and the Director of Hotel Development for The Americas at Worldhotels. Her long tenure at Preferred Hotel Group included roles as Director of Revenue Account Management and Regional Director for the Americas North, spanning a total of 14 years.
Skills and Competencies
Courtney Granger possesses strong analytical and reporting skills, which she utilizes to create comprehensive reports that enhance client understanding and implementation. She is also recognized for her training and coaching abilities, contributing to the development of team capabilities within the organizations she has worked for. Her focus on integrity and professionalism in deal closures has been a hallmark of her career.