Daniel Dulude
About Daniel Dulude
Daniel Dulude is a Manager of Business Operations at Cvent, where he has worked since 2020. He holds a Bachelor of Science in Technology Management and an Associate of Arts and Sciences in Automotive Technology, and has experience working with major clients including VMware and GE.
Current Role at Cvent
Daniel Dulude currently serves as Manager of Business Operations at Cvent, a position he has held since 2020. In this role, he focuses on optimizing business processes and enhancing operational efficiency. His responsibilities include overseeing various projects and initiatives aimed at improving service delivery and team performance. His experience in this position builds on his previous roles within the same organization, where he contributed to the development of business operations and professional services.
Previous Experience at Cvent
Before his current role, Daniel Dulude worked at Cvent in two significant capacities. He served as Lead of Professional Services from 2015 to 2018, where he was responsible for managing client relationships and ensuring service excellence. Following this, he transitioned to the role of Lead in Business Operations from 2018 to 2020, where he focused on streamlining operational processes and enhancing team productivity. His tenure at Cvent has allowed him to develop a comprehensive understanding of business operations in the event management industry.
Educational Background
Daniel Dulude studied at Utah Valley University, where he earned an Associate of Arts and Sciences (A.A.S.) degree in Automotive Technology from 2004 to 2007. He continued his education at the same institution, achieving a Bachelor of Science (BS) in Technology Management from 2007 to 2009. His educational background provides a strong foundation in both technical and management disciplines, equipping him with the skills necessary for his roles in business operations.
Professional Certifications and Skills
Daniel Dulude holds a Green Belt in Lean Six Sigma, which signifies his expertise in process improvement and operational efficiency. This certification demonstrates his commitment to implementing data-driven strategies and best practices within his teams. His skills in process optimization are essential for driving positive changes in service delivery and enhancing overall team performance.
Career Highlights and Client Engagements
Throughout his career, Daniel Dulude has worked with notable clients such as VMware, Autodesk, Charles Schwab, GE, and SLA. His experience with these organizations has provided him with insights into various industries and the ability to adapt best practices to meet diverse client needs. His focus on data-driven decision-making and industry standards has contributed to successful client engagements and operational improvements.