Diere Mc Elroy
About Diere Mc Elroy
Diere Mc Elroy is a Solutions Specialist currently employed at Cvent since 2022. He has previous experience in client support and operations roles at companies such as Fiserv, Asurion, and O'Neil Digital Solutions.
Current Role at Cvent
Diere Mc Elroy serves as a Solutions Specialist at Cvent, a position he has held since 2022. In this role, he is responsible for providing solutions to clients, leveraging his expertise to enhance customer satisfaction and operational efficiency. His work at Cvent contributes to the company's mission of delivering exceptional event management and hospitality solutions.
Previous Experience at Fiserv
Before joining Cvent, Diere Mc Elroy worked at Fiserv as a Client Support Representative from 2018 to 2019. During his time in this role, he was based in Irving, Texas, and focused on supporting clients with their financial service needs. His experience at Fiserv equipped him with valuable skills in client relations and support.
Experience at Asurion
Diere Mc Elroy has a significant history with Asurion, where he held multiple roles. He started as a Premier Support Specialist in 2016 for six months in Nashville, Tennessee. He then transitioned to a Pilot position from 2016 to 2017 and later worked in the Command Center from 2017 to 2018. His diverse roles at Asurion provided him with a broad understanding of customer support and operational processes.
Role at O'Neil Digital Solutions
Diere Mc Elroy worked at O'Neil Digital Solutions as a Client Operations Analyst from 2019 to 2020. In this position, he was involved in analyzing client operations and ensuring effective service delivery. His tenure at O'Neil Digital Solutions further developed his analytical skills and understanding of client operations.
Educational Background
Diere Mc Elroy studied at Tennessee State University, where he earned a Bachelor of Health Science in Athletic Training from 2011 to 2015. This educational background provided him with foundational knowledge in health science and athletic training, which he has applied in various professional contexts.