Divyanshu Sharma
About Divyanshu Sharma
Divyanshu Sharma is an Associate Product Consultant at Cvent, with a diverse professional background that includes roles in customer service and account management across various companies. He holds degrees in Service Management and Business Administration, and possesses skills in communication, music, and acting.
Work at Cvent
Divyanshu Sharma has been employed at Cvent as an Associate Product Consultant since 2022. His role involves working in Gurugram, Haryana, India, where he contributes to product development and client solutions. Cvent is known for its event management software, and Sharma's position requires a blend of technical knowledge and customer service skills.
Previous Experience
Before joining Cvent, Divyanshu Sharma held various positions in different organizations. He worked at Encore Capital Group as an Account Manager from 2020 to 2022 in New Delhi. Prior to that, he was a Service Advisor at British Airways for six months in 2020. His experience also includes four years as a Customer Service Executive at IndiGo from 2016 to 2020, and two years as a Process Associate at Genpact from 2013 to 2015 in Jaipur.
Education and Expertise
Divyanshu Sharma completed his Bachelor in Service Management (BSM) at MGUniversity from 2012 to 2015. He furthered his education at SVKM's Narsee Monjee Institute of Management Studies (NMIMS), where he earned a Post Graduate Diploma in Business Administration and Management, as well as a Post Graduate Diploma in Banking and Finance, both from 2019 to 2022. His educational background supports his roles in product consulting and customer service.
Skills and Talents
Divyanshu Sharma possesses strong communication and presentation skills, which are essential for his role in product consulting. He is also a classically trained singer and has musical abilities as a pianist and guitarist. These talents reflect a creative side that complements his professional skills. His background in the airlines and aviation industry enhances his expertise in customer service.