Doug Havens
About Doug Havens
Doug Havens is a Senior Manager of User Experience at Cvent, where he has worked since 2023. He has extensive experience in user experience design, having held various roles at companies such as GE Aerospace, Civitas Learning, and Hobsons, and he emphasizes a user-centered approach in his work.
Current Role at Cvent
Doug Havens serves as the Senior Manager of User Experience at Cvent, a position he has held since 2023. In this role, he focuses on enhancing user experience through strategic design initiatives. His responsibilities include leading a team to develop user-centered designs that align with organizational goals. Doug's experience at Cvent builds on his previous role as Manager of Product Design, where he worked from 2020 to 2023. His tenure at Cvent reflects a commitment to improving user interactions and ensuring that design decisions are informed by user needs.
Previous Experience in User Experience Design
Doug Havens has extensive experience in user experience design, having worked in various capacities across multiple organizations. He was a Senior User Experience Designer at Civitas Learning from 2013 to 2016, where he contributed to enhancing educational technology. Prior to that, he held the position of Senior Manager of User Experience at GE Aerospace from 2016 to 2020, focusing on user-centered design in the aerospace sector. His earlier roles include Senior Interaction Designer at Altius Education, Inc and User Experience Lead at MUH-TAY-ZIK | HOF-FER, showcasing his diverse background in the field.
Educational Background and Expertise
Doug Havens holds a Bachelor of Science degree in Interactive Multimedia and Computer Science from Ohio University, which he completed from 2000 to 2004. He furthered his education at Cooper Professional Education, achieving a certification in Leading Creative Ideation and UX since 2017. This educational foundation supports his expertise in user experience design, enabling him to bridge organizational strategy with tactical development effectively.
Design Philosophy and Leadership Style
Doug emphasizes a user-centered approach in his design philosophy, advocating for the importance of understanding user needs throughout the design process. He employs a collaborative leadership style, empowering his colleagues to explore various processes, techniques, and tools in user experience design. Doug is known for effectively articulating design decisions and providing sound reasoning, which contributes to successful project ownership and the balance of creative processes with business requirements.
Career Progression and Key Roles
Doug Havens has progressed through various roles in user experience design since the early 2000s. He began his career at Hobsons as a Visual Designer and later transitioned to roles such as User Interface Designer and Senior Interaction Designer. His experience spans multiple locations, including Cincinnati, Oakland, and Austin, Texas. This career trajectory highlights his adaptability and commitment to advancing user experience across different industries and organizations.