Edd Bolton
About Edd Bolton
Edd Bolton serves as the Senior International Support Manager at Cvent, a position he has held since 2017. He has extensive experience in the field, having worked at Lanyon in a similar role since 2010.
Work at Cvent
Edd Bolton has held the position of Senior International Support Manager at Cvent since 2017. In this role, he is responsible for overseeing international support operations and ensuring customer satisfaction across various regions. His tenure at Cvent has been marked by a focus on enhancing support strategies and improving service delivery for clients in the events management sector. Bolton's experience contributes to the company's commitment to providing high-quality support to its global clientele.
Current Role at Lanyon
In addition to his role at Cvent, Edd Bolton has been serving as Senior International Support Manager at Lanyon since 2010. With over a decade of experience in this position, he manages international support initiatives and works to streamline processes for better client engagement. His dual roles at Cvent and Lanyon highlight his expertise in support management within the technology and events industries.
Education and Expertise
Edd Bolton studied at St Teresas School in Princes Risborough from 1990 to 1995, where he achieved a focus in Computer Science. This educational background has provided him with a solid foundation in technology, which he applies in his current roles. His expertise in computer science supports his ability to manage technical support operations effectively.
Professional Background
Edd Bolton has accumulated significant experience in support management over the years. He has been involved in international support roles since 2010, contributing to both Cvent and Lanyon. His background reflects a commitment to enhancing customer support and operational efficiency in the technology sector.