Emma Billeaud
About Emma Billeaud
Emma Billeaud serves as an Associate Hotel Program Consultant at Cvent, where she has worked since 2016. She previously held a customer support role at Lanyon and earned a Bachelor of Science in Management from the University of Stirling.
Work at Cvent
Emma Billeaud has been employed at Cvent as an Associate Hotel Program Consultant since 2016. In this role, she is involved in various aspects of hotel program management, contributing to the development and execution of strategies that enhance client experiences. Her position is based in Tysons Corner, Virginia, where she has accumulated significant experience over the past eight years.
Previous Experience at Lanyon
Prior to her current role at Cvent, Emma Billeaud worked at Lanyon as a Customer Support Representative for six months in 2014. This position was based in Dallas, Texas. She later returned to Lanyon as a Senior Customer Service Representative, where she has been employed for ten years. Her experience at Lanyon has provided her with a strong foundation in customer service and support.
Education and Expertise
Emma Billeaud studied at the University of Stirling from 2009 to 2013, where she earned a Bachelor of Science degree in Management. This educational background has equipped her with the necessary skills and knowledge to excel in her roles within the hospitality and customer service sectors.
Background
Emma Billeaud has a diverse professional background that includes significant experience in customer service and hotel program management. Her career began in customer support, and she has progressed to specialized roles that focus on enhancing client relationships and operational efficiency in the hospitality industry.