Gagan Vashistha
About Gagan Vashistha
Gagan Vashistha is a Customer Success Manager at Cvent, specializing in enterprise meeting management technology. With a diverse background in marketing communications and business development, he has extensive experience managing global client accounts and providing consultation on best practices.
Work at Cvent
Gagan Vashistha has been employed at Cvent since 2021 as a Customer Success Manager, Enterprise. In this role, he focuses on managing global and Fortune 500 client accounts, emphasizing user adoption and compliance strategies. He contributes to new account implementation and guides onboarding as the primary strategic account owner. His responsibilities also include designing and coordinating user training programs related to enterprise meeting management technology and event sourcing. Additionally, he supports sales-related activities and demonstrations when strategic meeting management features are of interest.
Previous Experience
Prior to his current role at Cvent, Gagan worked in various positions across different organizations. He served as a Manager of Marketing Communications at Capricorn eServe Private Limited from 2015 to 2016. He also held the position of Manager Marketing and Business Development at Dafuq Solutions Pvt. Ltd from 2013 to 2018. Gagan's earlier roles included Global Social Media Manager at InterGlobe Technologies Ltd in 2013, Lead Solutions Consultant at Cvent from 2018 to 2019, and Business Development Manager at Kanoi Metal Corporation - India from 2012 to 2013. He began his career as a Senior Network Engineer at Cisco Systems and later worked as a Network Engineer at Dell.
Education and Expertise
Gagan Vashistha completed his Bachelor of Technology (B.Tech.) in Electronics and Communication from Amity University, Gautam Budh Nagar, from 2006 to 2010. He also attended Sachdeva Public School, where he studied Science and completed his 12th grade from 1992 to 2006. His educational background supports his expertise in technology and business processes, particularly in the context of enterprise meeting management.
Skills and Contributions
Gagan possesses detailed product knowledge and is adept at gathering client requirements for future product releases at Cvent. He provides consultation on business processes and best practices related to enterprise meeting management technology. His skills extend to designing user training programs and supporting sales activities, which enhances client engagement and satisfaction. Gagan's experience in managing client accounts ensures a focus on user adoption and compliance.