Gregory Johnson
About Gregory Johnson
Gregory Johnson is a Client Services Trainer at Cvent, where he has worked since 2017. He has a background in psychology and extensive experience in client services and training development.
Work at Cvent
Gregory Johnson has been employed at Cvent as a Client Services Trainer since 2017. In this role, he develops custom training sessions tailored to specific client needs, as well as broader training sessions for a wider audience. Johnson collaborates with product management and service delivery teams to create training related to new product releases. He also assists in the development of new testing and assessment processes for training programs. Additionally, he evaluates the effectiveness of training programs and provides constructive feedback to management and leadership.
Previous Experience
Prior to his current position at Cvent, Gregory Johnson worked at Lanyon as a Senior Customer Service Representative from 2014 to 2016. He also held the role of Senior Product Consultant in Client Services at Cvent from 2016 to 2017. Earlier in his career, he served as a Human Resources Intern at Shannon Medical Center in 2013 and worked as a student worker in Human Resources at Angelo State University from 2011 to 2012.
Education and Expertise
Gregory Johnson studied at Angelo State University, where he earned a Bachelor of Arts in Psychology from 2008 to 2011. He furthered his education by obtaining a Master of Science in Industrial and Organizational Psychology from 2012 to 2014. During this time, he also worked as a Graduate Student at the university, gaining valuable insights into psychological principles and their applications in organizational settings.
Training and Development Contributions
In his role at Cvent, Gregory Johnson contributes significantly to the learning management system by adding videos, courses, and various training tools. His focus on developing effective training programs is evident in his collaborative efforts with product management and service delivery teams. Johnson's work ensures that training sessions are relevant and aligned with the latest product offerings, enhancing the overall client experience.