Hitesh Sobhrajani
About Hitesh Sobhrajani
Hitesh Sobhrajani serves as the Director of Client Services at Cvent in India, a position he has held since 2020. He has extensive experience in client services and operations, having worked in various roles at Cvent, IBM, and Accenture over a career spanning nearly two decades.
Work at Cvent
Hitesh Sobhrajani has been serving as the Director of Client Services at Cvent since 2020. In this role, he oversees client service operations, ensuring high-quality support and engagement for clients. Prior to his current position, he held multiple roles at Cvent, including Senior Manager from 2017 to 2020 and Manager, Client Services from 2015 to 2017. His extensive experience at Cvent has contributed to the development of effective client service strategies.
Previous Experience at IBM Global Process Services
Before joining Cvent, Hitesh Sobhrajani worked at IBM Global Process Services as Deputy Manager, Operations from 2005 to 2014. During his nine years at IBM, he managed various operational processes and contributed to improving service delivery. His tenure at IBM provided him with a strong foundation in operational management and client relations.
Experience at Accenture
Hitesh Sobhrajani also worked at Accenture as Operations Lead for eight months in 2014 to 2015. In this role, he was responsible for leading operational teams and enhancing service efficiency. His experience at Accenture further developed his skills in managing client operations and team leadership.
Career Progression in Client Services
Hitesh Sobhrajani has demonstrated a consistent career progression in client services. He transitioned from Manager to Senior Manager at Cvent before taking on the role of Director of Client Services. His career reflects a commitment to enhancing client satisfaction and operational excellence across various organizations.