Irena (Ernst) Heath
About Irena (Ernst) Heath
Irena (Ernst) Heath is a Client Success Manager at Cvent, where she has worked since 2022. She has a background in English and Art History from the University of Virginia and has held various roles in client success and project management across several companies.
Work at Cvent
Irena (Ernst) Heath currently holds the position of Client Success Manager at Cvent, a role she has occupied since 2022. Prior to this, she served as a Lead Client Success Advisor at Cvent from 2021 to 2022. In her current role, she focuses on ensuring client satisfaction and success, leveraging her extensive experience in client management.
Education and Expertise
Irena studied at the University of Virginia, where she earned a Bachelor's degree in English and Art History from 2007 to 2011. This educational background provides her with a strong foundation in communication and critical thinking, which are essential skills in her professional roles.
Background
Before joining Cvent, Irena worked at Royall & Company as a Project Manager from 2011 to 2014 in Richmond, Virginia. She then transitioned to Envestnet | MoneyGuide, where she held multiple positions, including Client Success Manager from 2015 to 2021 and Sales Event Manager for a brief period in 2015.
Professional Experience
Irena has accumulated significant experience in client success and project management throughout her career. Her tenure at Envestnet | MoneyGuide spanned six years, where she focused on client management and event sales. This experience has contributed to her expertise in fostering client relationships and ensuring successful outcomes.