Jami Hirsch
About Jami Hirsch
Jami Hirsch is an Engagement Leader in Professional Services at Cvent, where she has worked since 2024. She has a diverse background in management roles across various industries, including significant experience at Shake Shack and Bond Collective.
Work at Cvent
Jami Hirsch has been employed at Cvent since 2021, initially serving as Project Manager I in the Professional Services department. In this role, she contributed to various projects and initiatives focused on enhancing client engagement and service delivery. In 2024, she transitioned to the position of Engagement Leader, Professional Services, where she continues to oversee client relationships and project management efforts.
Previous Experience at Shake Shack
Jami Hirsch has extensive experience with Shake Shack, where she held multiple managerial roles from 2013 to 2018. She began as a Manager in Philadelphia, PA, and later worked as Assistant General Manager and General Manager at the DuPont Circle location in Washington, DC. Her tenure included responsibilities for daily operations, staff management, and customer service.
Experience at Bond Collective
From 2019 to 2020, Jami Hirsch worked as Member Experience Manager at Bond Collective in Philadelphia, PA. In this role, she focused on enhancing member satisfaction and engagement within the coworking space, ensuring a positive experience for all members.
Education and Certifications
Jami Hirsch studied at Penn State University, where she earned a Bachelor of Science degree in Hotel, Restaurant, and Institutional Management from 2009 to 2013. She later attended Villanova University, achieving a Human Resource Management Certification in 2019, which furthered her expertise in human resources management and services.
Career at Cadmium
Before joining Cvent, Jami Hirsch worked at Cadmium as Project Manager - Virtual Conference from 2020 to 2021. In this position, she managed virtual conference projects, focusing on delivering successful online events and enhancing client experiences.