Jamie Dillon
About Jamie Dillon
Jamie Dillon is a Senior Learning & Development Specialist at Cvent, where they have worked since 2021. With a background in client success and training, Dillon has developed customized training content and possesses strong skills in public speaking and communication.
Current Role at Cvent
Jamie Dillon currently serves as a Senior Learning & Development Specialist at Cvent, a position held since 2021. In this role, Dillon focuses on enhancing employee training and development initiatives. Additionally, Dillon has been a Client Services Trainer at Cvent since 2019, where responsibilities include training staff on client service protocols and best practices. This dual role emphasizes Dillon's commitment to improving both internal training processes and client interactions.
Previous Experience at Cvent
Before assuming the current roles, Jamie Dillon worked at Cvent in various capacities. From 2018 to 2019, Dillon was a Senior Client Success Advisor, where the focus was on ensuring client satisfaction and success. Prior to that, Dillon served as a Client Success Consultant from 2017 to 2018, contributing to client engagement and support. These experiences have provided a strong foundation in client relations and service excellence.
Experience at Greystones Group
Jamie Dillon worked at Greystones Group as Support Staff from 2016 to 2017 for a duration of nine months. This role was based in the Washington D.C. Metro Area and contributed to Dillon's early professional development. The experience gained during this time laid the groundwork for future roles in client services and support.
Education and Expertise
Jamie Dillon earned a Bachelor of Science degree in Psychology from the University of Mary Washington, completing the program from 2012 to 2016. This educational background has equipped Dillon with a strong understanding of adult learning theories, which has been applied in developing customized training content. Dillon's skills in public speaking and communication further enhance the effectiveness of training initiatives within the computer software industry.