Jennifer Francis
About Jennifer Francis
Jennifer Francis serves as the Learning & Development Lead at Cvent in Gurugram, Haryana, India, a position she has held since 2022. She has a background in service delivery and learning development, having worked at Cvent in various roles since 2016.
Work at Cvent
Jennifer Francis has been serving as the Learning & Development Lead at Cvent since 2022. In this role, she focuses on enhancing employee training and development programs. Prior to this position, she worked as a Senior Learning & Development Specialist at Cvent for six months, where she contributed to the design and implementation of learning initiatives. Her career at Cvent began in 2016 as a Senior Service Delivery Analyst, a role she held for five years, during which she was involved in optimizing service delivery processes.
Education and Expertise
Jennifer Francis studied at Delhi University, where she gained foundational knowledge that supports her career in learning and development. Her expertise encompasses various aspects of employee training, service delivery, and organizational development. This educational background, combined with her extensive experience at Cvent, equips her with the skills necessary to lead effective learning programs.
Background
Jennifer Francis has a professional background that spans several roles within Cvent. She transitioned from a Senior Service Delivery Analyst to a Senior Learning & Development Specialist before taking on her current position as Learning & Development Lead. Her career trajectory reflects a commitment to both service excellence and employee development within the organization.
Professional Experience
Jennifer has accumulated significant professional experience at Cvent over the years. She worked as a Senior Service Delivery Analyst from 2016 to 2021, focusing on improving service delivery operations. Following this role, she served as a Senior Learning & Development Specialist for six months before advancing to her current position. This progression highlights her adaptability and growth within the company.