Jessi P.
About Jessi P.
Jessi P. is a Manager of Customer Success at Cvent, where she has worked remotely since 2021. With over a decade of experience in managing strategic accounts, she focuses on enhancing client satisfaction and profitability.
Work at Cvent
Jessi P. has been serving as the Manager of Customer Success at Cvent since 2021. In this role, she focuses on enhancing client satisfaction and profitability through effective management of strategic accounts. Her position is remote, allowing her to collaborate with clients and teams across various locations. With a commitment to achieving organizational and client objectives, Jessi leverages her extensive experience in customer success to drive results.
Education and Expertise
Jessi P. holds a Bachelor of Arts degree from Arizona State University. Her educational background provides a foundation for her extensive career in customer success and account management. She has over a decade of experience in the industry, demonstrating expertise in managing strategic accounts and leading multidisciplinary teams to meet client needs.
Professional Background
Jessi P. has a diverse professional background in customer success and account management. Prior to her current role at Cvent, she worked at Front Gate Tickets as a Customer Success Specialist and held various positions at companies such as Ticketfly, Eventbrite, and Big Neon. Her experience includes managing client relationships and ensuring customer satisfaction across multiple sectors in the events industry.
Previous Roles and Responsibilities
Before joining Cvent, Jessi P. held several key positions that contributed to her expertise in customer success. She worked as a Family Advocate at New Life Center, focusing on support services, and served as an Account Coordinator at Live Nation Entertainment. Her roles involved managing client interactions, overseeing projects, and ensuring service delivery in high-pressure environments.
Skills and Competencies
Jessi P. demonstrates strong skills in managing diverse projects and working with multidisciplinary teams. Her ability to operate in high-pressure environments has been a significant asset throughout her career. Jessi's focus on client satisfaction and profitability reflects her commitment to delivering results and achieving organizational goals.